Shipping and Handling
All deliveries are pending based upon credit approval, merchandise availability, delivery and weather conditions. It may be necessary to send your order in two or more shipments in order to provide efficiency. The shipping fees only apply to the first package shipped. There are no additional shipping fees for additional packages in the same order. The order should arrive within 3-7 business days after the day of purchase. The Heirs of PB does not ship internationally through the shopping cart. However, you can contact us for specific instructions.
We want your experience with us to be one to remember. If you encounter some problems with your purchase we’d be more than happy to assist in fixing the issue. You can return your purchase for a refund or an exchange. If there is any form of fraud or abuse we can refuse or suspend returns.
The Refund and/or returns will be transferred back the original form of payment with the shipping and handling fee deducted from the credit. When choosing a carrier we recommend you select a company that provides tracking. If the item(s) are returned within 60 days of purchase you will receive the full refund. After 60 days of purchase, there is no return policy.
Put the item(s) you’re returning in the original package if possible
Indicate the item(s) you are returning and the reason for your return on your invoice
Select a carrier, pay for postage, and send it the return address (found below)
Address: 1301 N Swinton Ave, Delray Beach, Florida, 33444 United States
If you need your exchange to be done as soon as possible please call us at +1 (314) 277-8895 and we will do our best to get your new products shipped to you as fast as we can! You will be charged for the merchandise (shipping excluded), and you’ll be credited for your previous purchase as soon as we have received your exchanged item.